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Free Shipping

We offer free shipping within the continental United States for all of our inventory. For international orders, free shipping is subject to the value of the order and the volume and complexity involved in transporting the product you have purchased. Normally, orders over $6,000.00 include free shipping. Exceptions are pieces of furniture which due to their volume and special handling requirements necessitate special transportation and cargo services. Other destinations such as Canada, Alaska, Hawaii or Latin America and the Caribbean will have shipping charges added. In some instances, when the situation merits it, delivery to these destinations will be made directly from the factories in Europe to the client’s shipping address.

All import duties on products shipped to destinations other than the continental United States, such as fees, taxes, customs brokerage, additional charges and other expenses related to the entry of the order into these territories are the responsibility of the customer.

If necessary, we will put you in contact with our customs broker in the country of destination so that he or she can help you with the preparation of the documents you will need in order to complete the requirements for product importation. Free shipping within the continental United States does not include special customer requests such as: Interior delivery, reshipping when the customer misses a scheduled delivery, reshipping to another address not originally specified in the order, or storage due to a delay in receiving a delivery. Additional charges by the transportation company not specified in the original order to HispaniaHome.com will be billed to the customer. In the event that the order is returned to HispaniaHome.com due to negligence on the part of the customer, all expenses including those of free shipping will be charged to the customer. These costs will be deducted from the refund of the value of the returned order.